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Customer Hub

Find the answers to all your questions about Fibre Distribution or purchasing from us here.

We have details on our Shipping, Returns and Refunds Policy. We also have answers to our Frequently Asked Questions, along with our standard Privacy Policy and our Terms and Conditions.

If you’re unsure of what you need our knowledgeable team are available to help guide you to the best solution for your project requirement.

We look forward to welcoming you as a customer.

Still Need Help?

Our friendly and knowledgeable team are available Monday to Friday 9 – 5:30pm.

Christmas & New Year 2022 Opening Times

** Please note shipping timeframes are estimates of our best efforts and not guaranteed.


Please note our Christmas and New Year 2022 Ordering Deadlines below.

For any enquiries please contact our office on:

Phone: +44 (0) 1344 752 222



22nd December


Last day for next day delivery orders for in stock products to UK Mainland.

Orders must be made by 3:30pm.

Orders made after this time may be delayed until 28th December at the earliest, but could take until January 4th 2023 to arrive.

Deliveries outside of the UK Mainland could take up until January 4th 2023 to arrive.

3rd January 2023Normal ordering resumes.

Fibre Technologies (including Fibre Distribution) office will be closed from December 23rd at 5:45pm, reopening on January 3rd 2023 at 8:45am.