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Customer Hub

Find the answers to all your questions about Fibre Distribution or purchasing from us here.

We have details on our Shipping, Returns and Refunds Policy. We also have answers to our Frequently Asked Questions, along with our standard Privacy Policy and our Terms and Conditions.

If you’re unsure of what you need our knowledgeable team are available to help guide you to the best solution for your project requirement.

We look forward to welcoming you as a customer.

Still Need Help?

Our friendly and knowledgeable team are available Monday to Friday 9 – 5:30pm.

Cookie Policy

Cookies Explained
Cookies are simple text files that a site saves to your computer or mobile device using your website browser. Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience when using the website. Cookies make the interaction between you and the website faster and easier.

How We Use Cookies?
Cookies enable us to identify your device/you. We use cookies that are strictly necessary to enable you to navigate around the site or to provide certain features. We also use cookies to enhance the functionality of the website and to help us to improve the performance of our website. This enables a better user experience. Ticking the ‘accept cookies’ box will use a cookie to keep you logged in. If you do accept, that cookie is not used.

How Can I Control Cookies?
Different browsers have different ways of allowing you to enable or delete cookies, or limit the kinds of cookies that can be placed on your computer. When choosing your browser (i.e., Google Chrome or Safari), you may want to consider which best suits your privacy preferences.
If you do not want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings. However, if you disable cookies you may limit your browsing experience. Most browsers’ settings will permit you to block third-party cookies whilst accepting the sites first-party cookies.

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