Same Day Dispatch When Your Order Before 3pm | 10% Off Your First Order - Use Code FDLAUNCH10 At Checkout

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Customer Hub

Find the answers to all your questions about Fibre Distribution or purchasing from us here.

We have details on our Shipping, Returns and Refunds Policy. We also have answers to our Frequently Asked Questions, along with our standard Privacy Policy and our Terms and Conditions.

If you’re unsure of what you need our knowledgeable team are available to help guide you to the best solution for your project requirement.

We look forward to welcoming you as a customer.

Still Need Help?

Our friendly and knowledgeable team are available Monday to Friday 9 – 5:30pm.

Shipping

We stock a wide range of products and individual delivery times can vary. Each product lists the normal lead time on the product page. You can also call us on 01344 75222 to check on stock availability.

Mainland UK – We offer FREE delivery to mainland UK addresses for orders over £150 (excl vat) *.

 

Orders over £200 (excl vat) – please allow 2-3 working days for delivery£ FREE **
Small order charge – orders under £200 (excl vat)£14.00
Express Delivery (Next Day / Weekend) & International (Outside UK)Contact Sales on 01344 752222 for a quote
Northern Ireland£29.95 (minimum – dependent on weights & dimensions)
Republic of Ireland£44.95 (minimum – dependent on weights & dimensions)

 

* Consignments over 30kg, cabinets and palletised deliveries will attract a competitive delivery price. Northern Ireland, Eire, Channel Islands and Scottish Highlands ‘next day’ deliveries usually operate on a 3 working day service and will attract a competitive delivery price. Contact Sales on 01344 752 222 for details.

** All orders under £200 to mainland UK addresses will incur a small order charge of £10.00

Note: For the sake of expediency, we may arrange for some larger items to be dispatched direct from the manufacturer. Such direct deliveries may be subject to an additional delivery charge. In the event of you ordering such an item you will be contacted by a customer services representative to inform you of the value of the additional delivery charge.

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